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ID Protection

Take comfort in these benefits.

ID theft affects millions of people every year.

We believe the best protection includes a full suite of services to address the wide range of identity crimes. That's why Macatawa Bank and EZShield have teamed up to offer you the following options.  


Already have a Macatawa Bank Personal Checking Account?

Congrats! That means you already have one of these plans. Here are the next steps you need to take to get started.

  1. Contact us to get your enrollment code.
    You can chat with us via the icon in the bottom right of the screen, call us at (877) 820-2265, complete the contact form below, or stop by a branch and we will get you your code.

  2. Setup your ID Protect Plan
    Go to https://macatawabank.ezshield.com and use your code to register your account.

Want to upgrade your plan? You only pay the difference!

If you have ID Protect Silver you can easily upgrade your plan by clicking "Buy now" on a plan below.

If you have the ID Protect Gold you can purchase ID Protect Platinum for only $5.00/month instead of the full $9.95/month.
  • Sign in to your EZ Shield account
  • Click the "Services" link in the top right corner of your dashboard
  • Click upgrade under the ID Protect Platinum option

Not a Macatawa Bank customer but still want to make sure your Identity is safe?

Keeping your identity safe is easy and affordable.  You can enroll and purchase these great packages for our reduced pricing. To receive our discounted price, all you have to do is use this link.  It's just another way of making sure our community stays safe.




Your ID Protection

If you have questions, call us at (877) 820-2265, or fill out the contact form at the bottom of the page.


Login

Contact us for your code


Your 24x7 assistance 

If you experience identity fraud or think your personal information is at risk, call this number to talk to your resolution specialist. 

(833) 893-4292



  • ID Protect Silver*

  • FREE

    To all checking account customers

    Access your support by calling
    (833) 893-4292
  • Green Checkmark Icon Identity Restoration
  • Grey Checkmark Icon Dark Web Monitoring
  • Grey Checkmark IconOne Bureau Credit Monitoring
  • Grey Checkmark IconQuarterly Credit Score
  • Grey Checkmark Icon Family Protection Services
  •   
  • ID Protect Gold*

  • $ 4.95/mo

    FREE to Interest Rewards Checking customers

    Buy now
  • Green Checkmark Icon Family Identity Restoration

    • Online Identity Vault
    • Password Manager
    • Personalized Identity Report
    • Identity Theft Insurance - $25K
  • Green Checkmark Icon Dark Web Monitoring
  • Grey Checkmark Icon One Bureau Credit Monitoring
  • Grey Checkmark Icon Quarterly Credit Score
  • Grey Checkmark Icon Family Protection Services
  •   
  • ID Protect Platinum*

  • $ 9.95/mo

    FREE to Platinum Plus Checking customers

    Buy now
  • Green Checkmark Icon Family Identity Restoration

    • Online Identity Vault
    • Password Manager
    • Personalized Identity Report
    • Identity Theft Insurance - $1 million
  • Green Checkmark Icon Dark Web Monitoring
  • Green Checkmark Icon One Bureau Credit Monitoring
  • Green Checkmark Icon Quarterly Credit Score
  • Green Checkmark Icon Family Protection Services
  •   


*Must maintain an active Macatawa Bank checking account in order to receive the bank paid portion of the EZ Shield package that corresponds to the checking account type. Services are subject to change or cancellation at any time. ID Protect Gold and ID Protect Platinum services must be activated before becoming effective. ID Protect Gold and ID Protect Platinum services are available to a maximum of two signers per account. Member FDIC

ID Protect FAQs

What does Identity Restoration include?

  • Access to a dedicated, Certified Resolution Specialist
  • Single point-of-contact
  • 24x7 assistance
  • End2EndDefense
  • Award winning service**

What is Password Manager?

It is a secure password storage for your online accounts - plus a password generator tool is included.

What is an online Identity Vault?

It is a secure family vault that offers the best of both worlds - triple encrypted data storage and on-the-go access.

What is a personalized identity report?

The latest breach and scam updates, ID protection news and tips delivered monthly to your inbox.

What is the dark web?

The dark web is a part of the internet that you can't easily access like other pages on the web.  This part of the web is only accessible by means of special software, allowing users and web operators to remain anonymous and untraceable.  Many people use the dark web for illegal purposes.

What does dark web monitoring watch for?

It continuously looks for the information that is stored in your Identity VaultTM on numerous online black market websites, chat rooms and forums.  You will receive alerts if any of your vault-stored information is found traded on the dark web.  Items that can be monitored include:

  • Your name
  • Street address
  • Up to 3 phone numbers 
  • Social Security number
  • Up to 10 email addresses
  • Up to 10 medical ID cards
  • Up to 10 bank accounts, credit/debit cards
  • Up to 5 passports

**Javelin Strategy & Research

We're happy to help.

Looking for answers? Need some sound advice? Want to talk over your financial options? Fill out the form below and we'll be in touch.  * = Required field.

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