News & Announcements

September 2, 2010

Warning - Suspicious Phone Calls

Suspicious Telephone Calls Claiming to Be From the FDIC – September 1, 2010

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of suspicious telephone calls where the caller claims to represent the FDIC and is calling regarding the collection of an outstanding debt.

To date, the callers have alleged that the call recipient is delinquent in payment of a loan that was applied for over the Internet or made through a payday lender. The loan may or may not actually exist. The caller attempts to authenticate the claim by providing sensitive personal information, such as name, Social Security number, and date of birth, supposedly taken from the loan application. The recipient is then strongly urged to make a payment over the phone to “avoid a lawsuit and possible arrest.” In some instances, the caller is said to sound aggressive and threatening.

These suspicious telephone calls are fraudulent. Recipients should consider them as an attempt to steal money or collect personal identifying information. The FDIC generally does not initiate unsolicited telephone calls to consumers and is not involved with the collection of debts on behalf of operating lenders and financial institutions.

If a caller demonstrates that he or she has the recipient’s sensitive personal information, such as Social Security number, date of birth, and bank account numbers, the recipient may be the victim of identity theft and should review his or her credit reports for signs of possible fraud. The individual should also consider placing a “fraud alert” on his or her credit reports. This can be done by contacting one of the three consumer reporting companies listed below. Only one of the three companies needs to be contacted. That company is required to contact the other two, which will place an alert on their versions of the report.
TransUnion: 1-800-680-7289; http://www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, California 92834-6790
Equifax: 1-800-525-6285; http://www.equifax.com; P.O. Box 740241, Atlanta, Georgia 30374-0241
Experian: 1-888-EXPERIAN (397-3742); http://www.experian.com; P.O. Box 9554, Allen, Texas 75013

August 18, 2010

Financial Peace University Classes

Macatawa Bank will be holding Dave Ramsey’s Financial Peace University classes beginning in September 2010.

Go to www.daveramsey.com to find a Financial Peace University class in your area, and be sure to check out the Macatawa Bank locations in Holland and Grand Rapids that will be offering classes.

Want to Lower Your Debt? Increase Your Savings? Live Better While Spending Less?
At Macatawa Bank, we understand the importance of helping you get out of debt, stay out of debt, and build wealth, so we have partnered with Dave Ramsey to offer Financial Peace University classes.

What is Financial Peace University (FPU)?
FPU is the most effective course on personal finance in America!
• More than 750,000 families have attended FPU.
• The average family completing the course eliminates $5,300 in debt while saving $2,700 in just 91 days!
• The program features 13 exciting and entertaining lessons taught on DVD by Dave Ramsey.
• After the video, small-group discussions target our behaviors about money as we work together to save like never before, eliminate debt, and build wealth!
FPU membership includes the Financial Peace University Membership Kit which contains everything you need, such as:
• Lifetime membership to FPU—attend any class, anywhere, anytime, as often as you wish!
• Member Workbook
• Budgeting forms and formulas
• Dave’s best-selling book, Financial Peace Revisited
• Envelope system
• Audio CD library with all 13 FPU lessons, two bonus CDs and much more!

Free Financial Peace University Membership
When you sign up for FPU and open a Macatawa Bank Freedom Package, you’ll receive Dave Ramsey’s Financial Peace University FREE. This package includes a Freedom Savings account to build your emergency fund, tied to a Freedom Checking account. Offer available while supplies last or through December 31, 2010. Offer valid to new customers only, customer is not eligible if he/she was or is a signer on a Macatawa Bank personal or business checking account in the past 90 days. Limit one membership per household. Minimum balance of $50 required to open Freedom Checking and obtain kit. Value of membership will be added as interest on your year-end annual statement of earnings. An early account closing fee of $50 may be imposed if account is closed within the first 90 days. Cannot be combined with any other offer. Stop by any Macatawa Bank branch today for details!

August 16, 2010

Bank Continues Transaction Account Guarantee Program

The FDIC has extended their Transaction Account Guarantee Program (TAG) until December 31, 2010. Macatawa Bank is pleased to share that we will continue our participation in the program.

The TAG program provides an unlimited FDIC guarantee for deposits in qualifying non-interest bearing transaction accounts.

Features of the program include:

• Funds held in non-interest bearing transaction accounts are insured in full by the FDIC through December 31, 2010.
• Funds held in NOW accounts, which are interest-bearing transaction accounts earning 0.25% or less until December 31, 2010, are insured in full by the FDIC.
• Funds held in Interest on Lawyer’s Trust Account (IOLTA) and Interest on Trust Account (IOTA) are also insured in full by the FDIC through December 31, 2010.

Coverage under the TAG program is in addition to and separate from the coverage available under the FDIC’s general deposit insurance rules. The standard FDIC insurance amount is $250,000 per depositor. Additional coverage may be available for your funds based on account titling.

Member FDIC.

August 9, 2010

EntreLeadership

Macatawa Bank Brings Dave Ramsey’s EntreLeadership 1-Day Event To West Michigan


Macatawa Bank will sponsor the first ever simulcast of Dave Ramsey’s popular EntreLeadership for all West Michigan business owners and entrepreneurs. Macatawa Bank will be hosting the day long simulcast event on Friday, November 5, 2010 at the Pinnacle Center in Hudsonville, Michigan.

What is EntreLeadership? EntreLeadership combines the innovative spirit of an entrepreneur with the passion and drive of a leader. Since his first hire, Dave has made it a priority to train, mentor and refine his leadership team. The EntreLeadership principles have been at the foundation of his training process since day one.

Transform Your Business – At EntreLeadership you will learn the keys to successful marketing, administration, accounting, management, team building and even unique life lessons that have directly impacted how Dave operates every day. If you study and gradually implement these lessons, you will not only reach your small business and leadership goals, but you will transform your organization into one where people love to work!

Networking Opportunities – EntreLeadership provides an excellent atmosphere for business leaders who share interests and concerns to network. You will learn directly from Dave, while building relationships with other local business leaders.

Impact Relationships – You will learn how to build better and stronger relationships with your team and how to best serve your customers. EntreLeadership will equip you to validate your team members while inspiring them to work with passion.

When/Where and How Much – The EntreLeadership simulcast is scheduled Friday, November 5, from 9:00 am to 3:30 pm. at The Pinnacle Center, 3330 Highland Drive, Hudsonville. The cost is $49.00 per person ($39 for event ticket and workbook and $10 for lunch and beverages throughout the day).

Sign Up Today – You can register online for the simulcast http://entreleadership.eventbrite.com.

August 4, 2010

Toy Drive for New Hospital Playrooms

Contact: Chris Bart
VP Director of Marketing, 616.494.1410
or
David Buckalew
Lambert, Edwards & Associates, 616.233.0500

Macatawa Bank, Helen DeVos Children’s Hospital Kick Off Toy Drive for New Hospital Playrooms

HOLLAND, Mich., August 4, 2010 – For the second straight year, Macatawa Bank is partnering with Helen DeVos Children’s Hospital for the Wiggles & Giggles toy drive. But this year, there is a new goal. The 2010 campaign will collect toys to fill playrooms in the hospital’s new, state-of-the-art facility, which is rapidly nearing completion. From Aug. 2 through Sept. 4, Macatawa Bank is inviting the West Michigan community to make a toy donation at any of the bank’s 26 branches across the region to fill the new hospital’s toy boxes.

“Macatawa Bank is pleased to continue our partnership with Helen DeVos Children’s Hospital through this important program that supports children and families facing an often difficult path to health,” said Terri Prince, branch manager at Macatawa Bank’s Jenison branch and co-chair of the 2010 Wiggles & Giggles campaign. “We count on the West Michigan community to make this program possible, and we are never disappointed by the generosity of our customers and area residents.”

Macatawa Bank noted that the items of greatest need include:

• Washable Crayola markers
• Fisher Price Crib Toys
• Fisher Price Little People
• Light and sound toys
• 20Q (electronic ball guessing game)
• Children’s card games (e.g., Skip Bo, Uno)
• Board and other games
• Magnadoodles and Find It
• Cameras (disposable or digital)
• Rattles/Teethers
• Gift cards (Meijer, Target, iTunes) in $5 and $10 denominations

“The Wiggles and Giggles campaign is a wonderful opportunity for the community to invest in our children,” said Tara Werkhoven, director, annual giving at Helen DeVos Children’s Hospital Foundation. “We are grateful for the support of Macatawa Bank and its customers in helping children throughout the region with this campaign. Items collected during the drive will truly comfort a child during a time of need.”

The new Helen DeVos Children’s Hospital is scheduled to open on Jan. 11, 2011. The facility will feature specialized pediatric emergency and trauma services, dedicated operating rooms and the best care possible for kids.

This is the second year that Macatawa Bank has stepped in to generate support for the children’s hospital. In 2009, community members responded by donating thousands of dollars and toys to support a “poke box” for children who needed a shot at the hospital.

Macatawa Bank also noted that for health and safety reasons, only new toys and stuffed animals can be accepted.

About Macatawa Bank
Headquartered in Holland, Michigan, Macatawa Bank Corporation is the parent company for Macatawa Bank. Through its banking subsidiary, the Company offers a full range of banking, investment and trust services to individuals, businesses, and governmental entities from a network of 26 full service branches located in communities in Kent County, Ottawa County, and northern Allegan County. Services include commercial, consumer and real estate financing; business and personal deposit services, ATM’s and Internet banking services, trust and employee benefit plan services, and various investment services. The Company emphasizes its local management team and decision making, along with providing customers excellent service and superior financial products.

July 28, 2010

Upcoming Events

7/29 Hudsonville Sidewalk Sales, Look for the Mac Snack Wagon in Gemmens parking lot.
7/30 Movies in the Park – John Collins Park at dusk – The Spy Next Door – Look for the Mac Snack Wagon
8/1 West Michigan Cruisin Classics Car Show (benefits the Children’s Advocacy Center). Look for the Mac Snack Wagon at the Holland Civic Center.
8/2 Holland National Night Out. Look for the Mac Snack Wagon.
8/3 Roosevelt Park Neighborhood Association National Night Out. Look for the Mac Snack Wagon at Caulfield Park, Grand Rapids.
8/4 Camp Sunshine Talent Show. Look for the Mac Snack Wagon.
8/7 3 on 3 for the Bridge. Look for the Mac Snack Wagon on Main street, Zeeland.
8/7 Grand Haven Coast Guard Festival Parade. Look for the Boat Float.
8/8 Camp Sunshine Talent Show. Look for the Mac Snack Wagon.
8/11 First Reformed Church Block Party. Look for the Mac Snack Wagon at First Reformed Church, 630 State Street, Holland
8/12 Hamilton Customer Appreciation Day. Look for the Mac Snack Wagon at our Hamilton location. (4758 136th Avenue)
8/13 Movies in the Park – John Collins Park at dusk – Imagine That – Look for the Mac Snack Wagon
8/14 The Mixing Pot Festival. Look for the Mac Snack Wagon at Rosa Park Circle, Downtown Grand Rapids.
8/16 Freedom Village Anniversary. Look for the Mac Snack Wagon at Freedom Village.
8/18 & 19 Jenison West Back to School Event. Look for the Mac Snack Wagon at our Jenison West location.
8/21 Dogorama. Look for the Mac Snack Wagon on Main Street, Zeeland.
8/25 Hudsonville Farmers Co-Op Market. Look for the Mac Snack Wagon.
8/26 Hudsonville Customer Appreciate Day. Look for the Mac Snack Wagon at our Hudsonville location (3526 Chicago Drive)
8/27 Movies in the Park – John Collins Park at dusk – UP – Look for the Mac Snack Wagon
9/2 West Ottawa High School Football Game versus Holland Christian. Look for the Mac Snack Wagon at WOHS Football Stadium.
9/3 Clyde Park Customer Appreciation Day. Look for the Mac Snack Wagon at our Clyde Park location. (5271 Clyde Park Ave.)
9/10 8th Street Customer Appreciation Day. Look for the Mac Snack Wagon at our 8th Street location. (141 East 8th Street)
9/10 West Ottawa High School Football Game versus Grand Haven. Look for the Mac Snack Wagon at WOHS Football Stadium.
9/17 Byron Center Customer Appreciation Days. Look for the Mac Snack Wagon at our Byron Center location. (2261 84th Street)
9/18 Tulipanes Latino Art & Film Fest. Look for the Mac Snack Wagon at Centennial Park.
9/24 Customer/Community Appreciation Day. Look for the Mac Snack Wagon at our Breton Village location. ( 2440 Burton Street)
9/24 West Ottawa High School Football Game versus Rockford. Look for the Mac Snack Wagon at WOHS Football Stadium.
10/1 Customer/Community Appreciation Day. Look for the Mac Snack Wagon at our Rockford. (2820 Walker Avenue NW)
10/7 Grandville Avenue Arts & Humanities-Cook Library Center Anniversary. Look for the Mac Snack Wagon.
10/8 West Ottawa High School Football Game versus Hudsonville. Look for the Mac Snack Wagon at WOHS Football Stadium.
10/15 Rockford Football Game. Look for the Mac Snack Wagon at Rockford Football Stadium.
10/16 Saugatuck Fall Fun Festival. Look for the Mac Snack Wagon at Coghlin Park in Saugatuck from 11am – 4pm.
10/22 West Ottawa High School Football Game versus East Kentwood. Look for the Mac Snack Wagon at WOHS Football Stadium.
Nov Zeeland Parade of Lights. Look for the Macatawa Bank Boat Float.

July 23, 2010

Phishing Alert

IMPORTANT PHISHING ALERT

July 22, 2010

Phishing is the act of sending email that falsely claims to be from a legitimate organization. This is usually combined with a threat or request for information: for example, that an account will close, a balance is due, or information is missing from an account. The email will ask the recipient to supply confidential information, such as bank account details, PINs or passwords; these details are then used by the owners of the website to conduct fraud.

NACHA – The Electronic Payments Association has received reports that individuals and/or companies have received a fraudulent e-mail that has the appearance of having been sent from NACHA. See sample below.

The subject line of the e-mail states: “Unauthorized ACH Transaction.” The e-mail includes a link that redirects the individual to a fake Web page and contains a link which is almost certainly an executable virus with malware. Do not click on the link. Both the e-mail and the related website are fraudulent.

Be aware that phishing e-mails frequently have links to Web pages that host malicious code and software. Do not follow Web links in unsolicited e-mails from unknown parties or from parties with whom you do not normally communicate, or that appear to be known but are suspicious or otherwise unusual.

If malicious code is detected or suspected on a computer, consult with a computer security or anti-virus specialist to remove malicious code or re-install a clean image of the computer system. Always use anti-virus software and ensure that the virus signatures are automatically updated.

Ensure that the computer operating systems and common software applications security patches are installed and current.

Be alert for different variations of fraudulent e-mails.

= = = = = Sample E-mail = = = = = =
From: Information
Sent: Thursday, July 22, 2010 8:27 AM
To: Doe, John
Subject: Unauthorized ACH Transaction

Dear bank account holder,

The ACH transaction, recently initiated from your bank account, was rejected by the Electronic Payments Association. Please review the transaction report by clicking the link below:

Unauthorized ACH Transaction Report
(hyperlink removed for your security)


Macatawa Bank will NEVER ask you to reveal your account information or password via email or over the phone.

Phishing attacks are not just for computers anymore.

You know that phishing attacks can happen via websites & email but they also happen by phone. You could get a call from someone pretending to be from Macatawa Bank or a government agency, making false claims and asking for your personal information.

You should always be suspicious if someone contacts you unexpectedly and asks for your personal information. It’s hard to tell whether something is legitimate by looking at an email or a Web site, or talking to someone on the phone. But if you’re contacted out of the blue and asked for your personal information, it’s a warning sign that something is “phishy.” Legitimate companies and agencies don’t operate that way.

Remember, you should not provide your personal information to anyone over the phone or via email and you should always report phishing attempts, whether you’re a victim or not.

June 28, 2010

New Changes to Your Overdraft Services - FAQ’s

FAQ’s


What is changing? Due to a regulation change from the Federal Government, we can no longer provide ATM and everyday debit card overdraft service unless you give us your permission.
Why? The federal government changed regulations governing financial institutions’ policies on charging for ATM and debit card overdrafts.
Who’s affected? All United States consumer ATM /debit card holders are affected. This change is not applicable to business customers.
How does opting-in benefit me? When the balance in your checking account is not enough to cover a purchase or pay for an unexpected emergency (like a highway tow), Macatawa Bank’s overdraft service may allow your debit card transactions to be authorized at our discretion.
How does it work? Let’s say you need to buy groceries or gas, but didn’t transfer enough funds to your checking account. With overdraft service, Macatawa Bank may authorize your debit purchase or ATM transaction (at our discretion) even it if overdraws your account.
How much does this cost? There is no cost to keep this service. The fees only apply if you use it. Under our standard overdraft practices, you will be charged an NSF fee of $32.00 per transaction.
never overdraw my account, why would I want a service that charges me a fee? IThere is no fee for this service if you do not use it. You are only charged an NSF fee per transaction if you use it. Hopefully you will never have to, but it’s nice to know it’s there if you need it. This is especially important if you have more than one person using an ATM or debit card attached to your account. You never know when the other person might make a transaction that overdraws your account.
If I OPT-IN, is it guaranteed you will pay all of my overdraft transactions? No, we pay overdrafts at our discretion, which means we do not guarantee that we will always authorize and pay all types of transactions.
What about my checks and auto payments? We will continue to provide overdraft service for checks and automatic bill payments and charge the standard fees that apply. This feature is not changing.
I already have Overdraft Privilege, so how does this affect me? If you are an existing customer and have Overdraft Privilege, you still have it now. However, beginning August 15, 2010, ATM/debit card transactions will no longer be covered by your Overdraft Privilege unless you OPT-IN. Without your OPT-IN consent, after August 15, 2010, ATM/debit card transactions that would have created an overdraft will instead be declined.
If I have Balance Protection linked to a savings or an overdraft line of credit do I still need this service? You do not have to OPT-IN to continue your current Balance Protection or overdraft line of credit service. Your service will continue to work as it has in the past. However, you may still want to OPT-IN. Standard transfer fees apply. This change affects our standard overdraft practices (Overdraft Privilege).
What happens if I do not OPT-IN? ATM/debit card overdraft service will not be available to you. That means if you do not have enough funds in your account to cover a purchase or withdrawal, your debit purchase or ATM transaction will be declined – even in an emergency.
When do I have to make a decision? If your account was opened prior to July 1st, we need to receive your OPT-IN consent before August 15, 2010 in order for your Overdraft Privilege to continue to include coverage for ATM/debit card transactions.
What if I don’t do anything? If you do nothing, ATM/debit card transactions that would create an overdraft will instead be declined.
What if I have multiple accounts? You will need to OPT-IN for each of the accounts.
If an account has multiple owners, do we ALL have to OPT-IN? No. One owner may OPT-IN at any time for joint accounts.
Are there other Overdraft Protection options? Yes. Please speak with a Bank employee to discuss your options.
If I decide to continue overdraft service now can I change my mind later? Yes, you can add or remove overdraft service at any time.
I still have questions who should I talk to? Please contact your nearest branch location or call 877.820.2265.
How do I OPT-IN? You may visit the Macatawa Bank location nearest you or call 877.820.2265 for more information.

Overdraft service is offered as an additional benefit of doing business with Macatawa Bank. This service constitutes neither a written or prearranged agreement for Macatawa Bank to pay your overdrafts and we may withdraw this privilege at any time. We have discretion to assess the standard NSF fee (non-sufficient funds fee) or $32 per transaction and pay the overdraft, subject to the limit of the overdraft privilege. Payment of all overdrafts will continue to be at the discretion of Macatawa Bank and does not create an agreement or course of dealing on our part to allow overdrafts on any occasion. Repayments of overdrafts are expected immediately. If an overdraft remains unpaid for 30 days or more your privilege will be withdrawn and your account will be reviewed for further action and/or closing. Refer to Macatawa Bank’s Discretionary Overdraft Privilege Policy for additional details.

June 16, 2010

Fraud Warning

We have recently been made aware that criminals have launched a major email campaign to deploy the infamous ZeusTrojan, sending out spam messages, some disguised as fraud alerts from the Internal Revenue Service, Twitter account warnings, and YouTube videos.

The fake IRS emails arrive with the subject line “Notice of Underreported Income” and encourage the recipient to click a link to review their tax statement. All of the latest emails use a variety of URL shortening services.

Do not click on attachments included in unsolicited e-mails, especially those that encourage you to act quickly or suffer some scary fate. These are almost universally scams or attempts to plant malicious software on your computer. Also, note that the IRS has stated emphatically that it does not communicate with citizens via e-mail.

Clicking on links in such e-mails could enable the fraudsters to download malicious software into victims’ computers and steal personal information.

If you have received a email similar to this or if you have already clicked on the link and provided your information, please contact Macatawa Bank immediately at 877-820-2265.

February 10, 2010

WARNING - Fraudulent Emails Circulating

ALERT – 2/10/10
We have recently been made aware that Macatawa Bank’s name is being used in a new Phishing email. A portion of the fraudulent email is shown below:

Dear Customer,

Macatawa Bank Corporation carrying out a major system upgrade. This upgrade became necessary following recent security threats. Consequently, in the next few days, you may notice temporary interruption when using online banking to access your account. To experience a smoother and more secure online banking, please update your information in our records. The link below will guide you through the process:

The e-mail is fraudulent, and recipients should not click on the link.

Clicking on links in such e-mails could enable the fraudsters to download malicious software into victims’ computers and steal passwords and other account identifiers.

Macatawa Bank will NEVER ask you to reveal your account information or password via email or over the phone.

If you have received a email similar to this or if you have already clicked on the link and provided your information, please contact Macatawa Bank immediately at 877-820-2265.

February 1, 2010

Macatawa Bank Wins National Award

Macatawa Bank Wins National Award for its Dave Ramsey Partnership,
Innovative Efforts to Improve Financial Literacy in West Michigan

Holland, Michigan, Macatawa Bank today announced it is been awarded the prestigious American Bankers Association (ABA) Community Bank Award, which recognizes community banks’ exceptional charitable commitments. Macatawa Bank was honored with a 2010 ABA Community Bank Award in the category of Improving Financial Literacy for the bank’s innovative partnership with Dave Ramsey.

Macatawa Bank was one of only seven community banks in the nation honored for outstanding leadership, from a field of well over 100 nominations. Recipients were selected based on the innovation, creativity and effectiveness of the bank’s approach to making a difference in its community.

The innovative Macatawa Bank / Dave Ramsey program was piloted with the renowned personal money management expert to increase financial literacy throughout the West Michigan community – from high school students to those in mid-life who are preparing for retirement. The new program was built from the ground up with the Ramsey Group and encompasses four key areas:

  • High schools: Macatawa Bank is sponsoring Dave Ramsey’s Foundations in Personal Finance free of charge at public, charter and private high schools in Kent, Ottawa and northern Allegan counties. For a complete list of participating schools, visit macatawabank.com.
  • Bank customers: Macatawa Bank is offering Dave Ramsey’s Financial Peace University kit free to customers who enroll in Financial Peace University classes and open up a qualifying Macatawa Bank account.
  • Employers: Macatawa Bank is offering a free Financial Peace Workplace program to West Michigan companies with 200 or more employees.
  • Macatawa Bank Employees: the bank is also sponsoring the Financial Peace Workplace program for its own employees, offering lunch and evening class options.

Since fall 2009, nearly 300 bank customers have signed up for a free Financial Peace University kit and 61 of the 62 area high schools are teaching the Foundations curriculum. Additionally, 30 Macatawa Bank employees enrolled in the first Financial Peace Workplace class. Participants in that initial 10-week course saved a combined $35,250 and paid off a combined $55,502 in debt.

“The severity of Michigan’s economic downturn continues to impact our customers. As West Michigan’s community bank, we saw a real opportunity to provide the public with a foundation for strong, lifelong financial habits. We believe that a financially smart and healthy community is a strong community, and we’re excited to continue to bring the Dave Ramsey program to our customers, employees, corporate partners and the community at-large.” said Macatawa Bank President and CEO Ron Haan.
The 2010 awards were announced at ABA’s National Conference for Community Bankers in Hollywood, Fla. on Feb. 23. The award winners will also be featured in an upcoming issue of ABA’s Community Banker magazine.
Ramsey will be returning to the Van Andel Arena in Grand Rapids in February 2010 with his Total Money Makeover program. Macatawa Bank is a sponsor of the event.

About Macatawa Bank

Headquartered in Holland, Mich., Macatawa Bank Corporation is the parent company for Macatawa Bank and Macatawa Bank Mortgage Company. Through its subsidiaries, the Corporation offers a full range of banking, investment and trust services to individuals, businesses and governmental entities from a network of 26 full-service branches located throughout communities in Kent, Ottawa and northern Allegan counties. Services include commercial, consumer and real estate financing; business and personal deposit services; ATMs and Internet banking services; trust and employee benefit plan services and various investment services. The bank is recognized for its local management team and decision making, along with providing customers excellent service and superior financial products.

About the American Bankers Association
The American Bankers Association brings together banks of all sizes and charters into one association. ABA works to enhance the competitiveness of the nation’s banking industry and strengthen America’s economy and communities. Its members – the majority of which are banks with less than $125 million in assets – represent over 95 percent of the industry’s $13.5 trillion in assets and employ over two million men and women.

January 27, 2010

Protect Yourself Against Fraud

ALERT 1/27/10: We have recently been made aware that the ABA’s (American Bankers Association) name is being used in a new phishing e-mail. The e-mail informs recipients that an “unauthorized transaction” has been charged to their account using their bank card. The amount of the transaction is listed, and recipients are asked to click on a link to review the transaction.

The e-mail is fraudulent, and recipients should not click on the link.

Clicking on links in such e-mails could enable the fraudsters to download malicious software into victims’ computers and steal passwords and other account identifiers.

—————

ALERT 11/12/09: Notification has been received from NACHA – The Electronics Payments Association telling us fraudulent emails are being sent to random individuals regarding rejected transactions. The emails appear to come from NACHA instructing recipients to click a link. Do Not Click The Link – viruses are associated with the link.

—————

Beware that Phishing scams are on the rise. Phishing is e-mail fraud where the criminal sends out very legitimate-looking e-mails that appear to come from well known and trustworthy sources like banks, and governmental offices in an attempt to gather personal and/or financial information from the recipient. Many times they simply request information or they may direct you to a website for you to verify information. Once they have your information they commit account fraud.

They mirror real names and real companies — Rather than create a phony company, they might use a legitimate company’s name and they use the look and feel of its website (including the color scheme and graphics) into the email.

Sometimes they appear to be “From” an actual employee — The “from” line or the text of the message (or both) could contain the names of real people who actually work for the company. That way, if you contacted the company to confirm whether “Jane Doe” truly is “VP of Client Services,” you’d get a positive response and feel assured.

Criminals are sophisticated and they create URLs that “Look Right” — The email might include a convenient link to a website that looks legitimate, where you can enter the information they want to steal. But in reality the website will be a copy-cat — a “spoofed” website that looks like the real thing. In some cases, the link might lead to select pages of a legitimate website — such as the real company’s actual privacy policy or legal disclaimer.

More often then not, they include an “Urgent Message” — Many criminals use fear to trigger a response, (threatening to close your account, etc.) if you don’t respond and phishers are no different. In common scams, the emails warn that failure to respond will result in your no longer having access to your account. Other emails might claim that the company has detected suspicious activity in your account or that it is implementing new privacy software or identity theft solutions.

Social Engineering is the attempt to manipulate or trick a person into providing confidential information to an individual that is not authorized to receive such information. This can be done in a number of ways, especially through email and phone calls.

NEVER reveal your account information or password to anyone requesting it in an email or over the phone – not even individuals claiming to be from Macatawa Bank or other Governmental offices. Macatawa Bank would NEVER ask for that information.

Avoid opening email attachments received from unknown senders, even though they may look legitimate, they may contain viruses or other malicious computer programs.

If you suspect anyone is trying to obtain information without proper authorization, please contact your local banking office or the Security Response Team at 616.494.1408.

WARNING: 2010 Census Cautions from the Better Business Bureau


Be Cautious About Giving Info to Census Workers – by Susan Johnson

With the U.S. Census process beginning, the Better Business Bureau (BBB) advises people to be cooperative, but cautious, so as not to become a victim of fraud or identity theft. The first phase of the 2010 U.S. Census is under way as workers have begun verifying the addresses of households across the country. Eventually, more than 140,000 U.S. Census workers will count every person in the United States and will gather information about every person living at each address including name, age, gender, race, and other relevant data.

The big question is – how do you tell the difference between a U.S. Census worker and a con artist? BBB offers the following advice:

If a U.S. Census worker knocks on your door, they will have a badge, a handheld device, a Census Bureau canvas bag, and a confidentiality notice. Ask to see their identification and their badge before answering their questions. However, you should never invite anyone you don’t know into your home.

Census workers are currently only knocking on doors to verify address information. Do not give your Social Security number, credit card or banking information to anyone, even if they claim they need it for the U.S. Census.

While the Census Bureau might ask for basic financial information, such as a salary range, YOU DON’T HAVE TO ANSWER ANYTHING AT ALL ABOUT YOUR FINANCIAL SITUATION. The Census Bureau will not ask for Social Security, bank account, or credit card numbers, nor will employees solicit donations. Any one asking for that information is NOT with the Census Bureau.

Eventually, Census workers may contact you by telephone, mail, or in person at home. However, the Census Bureau will not contact you by Email, so be on the lookout for Email scams impersonating the Census.

Never click on a link or open any attachments in an Email that are supposedly from the U.S. Census Bureau.

For more advice on avoiding identity theft and fraud, visit http://www.bbb.org

October 8, 2009

Important Disclosures Regarding the Guarantee Program

The standard insurance amount of $250,000 is in effect through December 31, 2013. On January 1, 2014, the standard insurance amount will return to $100,000 per depositor for all account categories except IRAs and other certain retirement accounts, which will remain at $250,000 per depositor.

Macatawa Bank is participating in the Transaction Account Guarantee Program. Coverage under the Transaction Account Guarantee Program is in addition to and separate from the coverage available under the FDIC’s general deposit insurance rules.

Funds held in non-interest-bearing transaction accounts are insured in full by the FDIC. This is in effect through June 30, 2010. Funds held in NOW accounts, which are interest-bearing transaction accounts earning 0.50% or less, and Interest on Lawyer’s Trust Account (IOLTA) / Interest on Trust Account (IOTA) accounts are also insured in full by the FDIC through June 30, 2010.

For additional information regarding FDIC Insurance Coverage please visit http://www.fdic.gov/edie/

September 30, 2009

Macatawa Bank Expands Partnership with Dave Ramsey

Macatawa Bank Expands Partnership with Dave Ramsey
Offers Services to Customers, Businesses and Employees

Holland, Michigan, September 30, 2009 – As part of its ongoing commitment to promote financial wellness, Macatawa Bank Corp. (NASDAQ: MCBC) will now offer financial expert Dave Ramsey’s commonsense approach to money management to customers, businesses and employees in Ottawa, Kent and Allegan counties.

The Holland-based community bank is expanding its partnership with Ramsey to offer financial products, services and workshops based on his Financial Peace model. Ramsey is a personal money management expert, popular author and radio personality of the nationally syndicated “The Dave Ramsey Show.” The new offerings represent a significant expansion of the relationship between the Dave Ramsey Group and the Bank.

Additionally, Macatawa is currently sponsoring and underwriting the expense and placement of Foundations in Personal Finance into 61 area high schools. This approved curriculum was developed by the Ramsey organization specifically for high school students and the financial challenges they face.

Beginning in October, Macatawa Bank will offer:
• Ramsey’s popular Financial Peace University, a 13-week personal finance education course, to new and existing customers
• Financial Peace Workplace, customized on-site workshops for businesses with 200+ employees
• Financial Peace Workplace for Macatawa Bank’s 400+ employees in its 26 full-service branches and corporate headquarters in Holland

“Macatawa Bank is committed to promoting financial literacy and wellness,” said President and CEO Ron Haan. “We are very pleased to expand our relationship with the Dave Ramsey team in a program that will bring his popular financial and money management courses to more people in our area.

“There has never been a better time to refresh or learn the principles of saving, investing, credit and budgeting. With the help of Dave Ramsey’s proven approach, Macatawa Bank is able to offer a strong financial literacy education program.”

Macatawa Bank will offer three Financial Peace University series beginning the week of Oct. 5 at 6:30 p.m. at:
• Holland in the community room of its 141 E. 8th Street branch on Mondays beginning Oct. 5
• Grand Rapids in the training room of its 3177 Knapp Street NE branch on the East Beltline on Tuesdays beginning Oct. 6
• Wyoming in the training room of its 5271 Clyde Park Ave. branch on Tuesdays beginning Oct. 6.

Financial Peace University will be held over 13 weeks and will feature video lessons by Dave Ramsey, as well as classroom discussion and interaction. The course is designed to teach families how to get out of debt, stay out of debt and build wealth. To date, more than 750,000 people across the United States have graduated from an FPU course. The average attendee will eliminate approximately $5,300 in debt and save $2,700 during the three-month period.

The program is free to new customers who open a Macatawa Bank Freedom package, which features a Freedom Goal 4 It savings plan and a Freedom checking account. Customers will also receive a lifetime membership to Financial Peace University, all books and course materials, including an audio CD library and a copy of Ramsey’s popular Financial Peace Revisited. The program is also open to existing customers who expand their current relationship with Macatawa Bank.

Financial Peace Workplace will be offered on-site to businesses with more than 200 employees, as well as to all Macatawa Bank employees. The multi-week course is designed to help educate employees on day-to-day financial issues. The course utilizes a curriculum specifically customized for the business that reinforces the employee-sponsored benefits.

Topics include budgeting, debt elimination, retirement planning, disability and long-term insurance options and related topics. It has a special goal-setting component authored by Zig Zigler, nationally known personal development sales trainer and motivational speaker.

Macatawa’s relationship with Dave Ramsey began in January when the Bank became one of the primary sponsors of his financial seminar on debt reduction and wealth building at the Van Andel Arena. He will return to Grand Rapids on February 25 with his Total Money Makeover program, with Macatawa Bank again sponsoring the event.

Macatawa took the second step in its partnership with Ramsey as students went back to school. The Bank is sponsoring Ramsey’s Foundations in Personal Finance at public, charter and private high schools in the three-county area. Macatawa Bank is the first in the Michigan to offer the curriculum free of charge to the schools.

The courses, which are aligned with state and national teaching standards, are designed to teach sound financial principles so students can avoid financial difficulties as they become adults. The curriculum focuses on:
• Saving and investing, including building a nest egg for college
• Credit and debt
• Financial responsibility and money management, including budgeting and checking accounts
• Careers and employment taxes
• Insurance
• Real estate and mortgages
• Philanthropy

About Macatawa Bank
Headquartered in Holland, Mich., Macatawa Bank Corporation offers a full range of banking, investment and trust services to individuals, businesses and governmental entities from a network of 26 full-service branches located throughout communities in Kent, Ottawa and northern Allegan counties. Services include commercial, consumer and real estate financing; business and personal deposit services; ATMs and Internet banking services; trust and employee benefit plan services and various investment services. The Corporation emphasizes its local management team and decision making, along with providing customers excellent service and superior financial products.

About Dave Ramsey
Dave Ramsey is a personal money management expert, an extremely popular national radio personality and author of the New York Times best sellers The Total Money Makeover, Financial Peace and More Than Enough. He is also host of “The Dave Ramsey Show” on the Fox Business Network. Through his proven plan, Ramsey helps people eliminate debt and credit cards, learn to budget, avoid bankruptcy, build wealth and find financial peace. Ramsey founded The Lampo Group, Inc. to provide financial counseling, through various means, to the public. More information is available at http://www.DaveRamsey.com.

June 11, 2009

If You're Happy And You Know It, Refer Your Friends!

Macatawa Bank is a true local, community bank that takes pride in knowing our customers personally and meeting their financial needs professionally.

If you are a Macatawa Bank customer and are happy with our service we invite you to tell your friends and family.

Refer A Friend Form

May 1, 2009

Macatawa Bank Wins Awards

Lighthouse Communities gave Macatawa Bank the Enterprise Partner Award

Enterprise Partner Award – Awarded to recognize companies and businesses that engage non-profit organizations expertise, resources and/or partnerships to exemplary results.

Enterprise partners are businesses in the Greater Grand Rapids that are very involved and interests, activities, services provided to develop community services and resources. Corporations that engage with non-profits through philanthropic contributions which have had exemplary results.

Macatawa Bank Wins Award for Promoting Financial Literacy

Holland, Michigan, March 27, 2009 – Macatawa Bank Corp. (NASDAQ: MCBC) has received an award from the Michigan Bankers Association for promoting financial literacy.

Macatawa Bank was recognized with a 2009 Financial Literacy Award from the MBA for “making a special effort to promote” financial literacy. The bank will be honored for its efforts during a special ceremony in May in Spring Lake.

“We recognize the importance of promoting financial literacy among our customers and are very pleased that the Michigan Bankers Association has acknowledged our efforts in this area,” said Phil Koning, President of Macatawa Bank. “I would like to applaud the efforts of Jorge Gonzalez, our Vice President of Community Development, and all his team for their hard work to promote a greater understanding of banking and financial services throughout the West Michigan community.”

Last year, more than 60 Macatawa bankers and staff presented eight financial literacy programs that reached more than 2,100 people in the community – including more than 1,000 children. These programs included:
• Personal Development Account Financial Literacy Program, which partnered with the Kent County Tax Credit Coalition to reach low-income residents. Macatawa Bank opened a fee-free savings account for each client who attended the 12-week program. The Bank matched 50 cents for every dollar saved by participants who successfully completed the program.
• Teach Children to Save Day. Macatawa Bank representatives traveled to a dozen West Michigan schools to teach financial literacy skills in a wide range of classrooms.
• Spanish Literacy Program. Four bilingual professionals served more than 300 Spanish-speaking clients last year. Outreach efforts included on-site classes, columns in local Spanish-language newspapers and radio interviews.
• Financial Literacy for Non-Profits. Macatawa Bank professionals provided on-site classes for a number of non-profits, including Habitat for Humanity, United Church Outreach Centers, Latin Americans United for Progress and others.

Additional programs reached out to middle- and high-school students, low-income residents and Junior Achievement participants. The Bank is currently working to develop a Spanish-language television program on financial literacy, among other ongoing outreach initiatives.

About Macatawa Bank
Headquartered in Holland, Mich., Macatawa Bank Corporation is the parent company for Macatawa Bank and Macatawa Bank Mortgage Company. Through its subsidiaries, the Corporation offers a full range of banking, investment and trust services to individuals, businesses and governmental entities from a network of 26 full-service branches located throughout communities in Kent, Ottawa and northern Allegan counties. Services include commercial, consumer and real estate financing; business and personal deposit services; ATMs and Internet banking services; trust and employee benefit plan services and various investment services. The Corporation emphasizes its local management team and decision making, along with providing customers excellent service and superior financial products.

March 10, 2009

5 Reasons To Use Us For A Loan!

1. We have great rates with a complete range of mortgage, home equity and consumer loan products.
2. It is easy to apply for mortgages and other retail loans with lenders conveniently located in nearly all of our 26 branches.
3. Our non-commissioned lenders are experienced professionals who will recommend what is right for you.
4. We avoid teaser rates and fine print – we focus on what is best for you in the long run.
5. According to an independent survey, 98% of our mortgage customers would recommend our lenders to a friend.

Call 877-820-2265 for the Retail Lender nearest you!

Member FDIC • Equal Housing Lender

March 10, 2009

7 Reasons To Switch!

1. We’re committed to your financial success.
2. We have local decision makers.
3. We have fair, honest pricing.
4. We’re strong supporters of our community.
5. When you call, a live, local person answers.
6. We have friendly, caring employees.
7. We want to help.